The level system provides a clear and transparent reflection of your performance on Fiverr throughout your freelancing journey and is a contributing factor to visibility in the marketplace. As you gain more experience on the platform and advance to higher levels, you'll access new benefits and tools to help you succeed.

Each level has specific criteria for each of the 6 metrics (success score, rating, response rate, orders, unique clients, and earnings). Once you meet the criteria for Level 1 and Level 2, you'll move up automatically. To progress to Top Rated, you'll need to meet the criteria for all 6 metrics, plus pass an evaluation to confirm your eligibility.

Yes. If any of your metrics (success score, rating, response rate) fall below the required criteria for your current level, you will enter a grace period of 30 days. If you are unable to improve your stats during that time, you will move down to the level corresponding with your metrics.

If you are Top Rated and are unable to improve your stats during a grace period, your account will be reviewed to determine whether you can remain Top Rated or need to move to a lower level.

For metrics below the criteria for Level 1, you will move to Level 0.

Badges for Level 1, Level 2, and Top Rated are shown in the marketplace on Gig cards, Gig pages, and freelancer profiles.

There are no badges for new freelancers or Level 0.

Moving up: Each freelancer’s metrics are evaluated daily. As soon as you qualify to move up to Level 1 or Level 2 in all 6 metrics, you will automatically progress to that level. Advancing to Top Rated takes longer since there is an additional evaluation to review eligibility.

Moving down: If you are a Level 1 or Level 2 freelancer, and one or more of your top row metrics falls below the criteria for your current level, you will enter a 30-day grace period to recover. If you cannot improve your stats during that period, you will be moved to a lower level after the grace period. If you’re a Top Rated freelancer who is unable to improve during the grace period, your level will not change immediately after the grace period. Instead, there will be an additional review to evaluate your eligibility to maintain Top Rated status.

Pro freelancers are vetted and approved based on their professional experience, not their performance in the marketplace. Like all freelancers, their level status will depend on their metrics.

Your success score is calculated by examining each of your Gigs in a number of key areas. By clicking on the success score metric on your level overview, you can see which key areas have the most impact on each Gig’s score—both positively and negatively.

To improve your score, focus on the key areas that are negative impacting your individual Gig scores. Work to boost your performance in those areas in future orders.